Casino PPC Guide
Welcome to our casino PPC guide which I write after 17 years managing casino PPC campaigns on Google, Microsoft and various other search engines I have AB Tested pretty much everything there is to test on Google and Microsoft. Every PPC campaign I have ever managed going back many years has always been successful. I have never taken over a Google PPC campaign from another agency and not improved results, ever. Here are some of the main tips and methodologies I employ to get the most ROI for my clients vs. the most ROI for Google. Do be aware that many of Google’s prompts, auto-suggestion and automatically applied functions are to make them more money, not you. If you enjoyed reading this content and found it informative, and would like a bespoke PPC proposal for your brand – please contact me here online. We also offer casino PPC, SEO, Website Design, Social Media and TV ad campaigns for online casinos here at The Casino Marketing Shop.
AB Testing
All of the following need to be AB Tested in order to get the most ROI. These are just some of the most important factors this is not a complete list.
- Ads – you will find different ads convert better pre-click and post-click
- Demographics – test which ones work and adjust your bids accordingly
- Landing Pages – different landing pages produce entirely different results to ensure you test some against eachother
- Keywords – this needs regular testing and optimisation
- Promotions – try different promotional strategies to get the best CPA and Lifetime Value
If you don’t test all of these and more you will be likely wasting most of your budget, irrespective of how much ROI you are making already.
Ad Copy Relevance
Regularly review your ad content and creative to make sure they’re working properly. If the CTR is low, there may be a quick win to adjust your ad copy. Put yourself in the shoes of the user of your product/service – what would you like to see in the ad you click on and learn more about? Make sure your ad text is clear and relevant to user searches. Ad copy needs to match target keywords.
Ad Group Segmentation
If you are short on time or campaign management resources Ad Groups should generally be planned using SKAG (single keyword campaign) to clearly show the success of each keyword. Each keyword can be analysed to ensure that money is spent on keywords that convert. You need to have conversion tracking set up so you can see which keywords are converting. If you want to save money by using Exact and Phrase Match vs. Broad Match it makes sense to group near-identical groups of keywords together. We tend to build keyword lists with 1,000s or 10,000s of keywords in for our customers to achieve optimum ROI, and managing that many Ad Groups is impractical – hence we bunch keywords up like this.
Ad Rotation
Choose the right ad rotation based on your campaign goals. If you want to increase conversions, set ad rotation correctly and the ads most likely to convert will appear, if your main goal is to increase traffic, you should rotate ads to optimize for more clicks. Choose from;
Optimise (for conversions)
Rotate indefinitely (for clicks)
Ad Schedules
Make sure that your products/services are available to your users at the most appropriate time. If your users are likely to be online and buy your products at a certain time of day, you should target your ad based on that to get the most bang for your buck. An example of this is online retailers – you wouldn’t expect people to shop online in the early hours of the morning, so it’s not a good idea to pay for clicks around this sort of time
Audience Personas
To target your users in the right way, you need to have a clear definition of who they are. Developing an audience is one of the first things you need to do when planning a marketing campaign. Develop personas based on user needs and the type of person who buys your product or service. Users’ location, age, interest and revenue can be used for your PPC campaigns. Most businesses will have more than one customer. This makes it possible to find specific users and meet their needs.
Budget
Create a budget that is reasonable and can meet your growth goals.
When planning a PPC campaign, you need to make sure you have enough budget to get enough clicks to start receiving enquiries. To solve this problem, you need to know a few things:
Your advertising budget
Your company’s average cost per click (CPC).
The conversion rate of your website
Your conversion and sales funnel (for leading businesses)
Lifetime value of your customers – to understand what sort of CPA budgets you can work to delivering
For example, if your company’s CPC is £2.50 and your total advertising budget is £2,500, you can expect 1,000 clicks per month.
If your website conversion rate is 2%, you can expect 20 sales/inquiries per month from your 1,000 clicks. If your website is used to generate leads instead of sales, you should calculate the number of sales from above using your sales conversion rate.
Call Extensions
Another way to improve your ad conversion rate is to add call to action to your ad. This gives users the ability to call your business directly in the SERPs. This gives users a quick overview of your contact details, and will be the fastest way to contact your new customers. Track call extensions to design changes.
Calls To Action
When crafting your PPC ad copy, a strong call to action (CTA) is one of the key elements in ensuring the ads perform well. The CTA tells users what action you want them to take next.
In order for your CTAs to have the desired effect, they must be:
- One clear, and easy to understand CTA
- Relevant to the users search
- Relevant to the content on the page
- Containing some Urgency e.g. Call Now / Book Today.
If you have promotional offers on your products/services, including these as part of the CTA can be a good way to motivate users to find out more and transact promptly.
Campaign Goals
Make sure to have a campaign goal in mind as you plan your campaign. What do you hope to accomplish with the campaign?
Each campaign ought to have a clear objective so that all of its advertisements are directed at the same audience and don’t conflict with one another.
A campaign objective might be, for instance.
“To reduce CPA costs by 50% by January 2024”.
Campaign Type
During campaign setup, you will choose a campaign type, which will determine many of the options you have in the future.
If you want to target people looking for your product or service, you’ll use Google Search Ads to target specific keywords that match your offering. If you’re looking to increase brand awareness and target different websites to advertise, make sure you’re using a display campaign setup.
Conversion Tracking
Tracking your conversions is critical to the success of any campaign. This can easily be done automatically by using a simply bit of code from Google to paste onto your website. You also need a Thank You page, or a Sale Made unique page on your website, so when a user converts, they land on this page – and the only way they can get to this page is via converting on your site. Without conversion tracking you cannot optimise a campaign and get the most out of it. We have worked without conversion tracking before however you require 100s or 1,000s of tracking links and an affiliate tracking system, or to be working with a client who currently gets no website traffic – so at least you get a feel for how many leads have been delivered in total, if not by keyword/device/time/ad etc.
Demographic Targeting
You should adjust your CPC bids according to the propensity of particular demographics that match your current customer base. If all of your customers are male, you need to exclude females.
If 90% of your customers are aged aged over 45 – you might as well not target anybody under that age and so forth.
Display Campaign Creative Review
When you run a display campaign, you only have one chance to engage the user: through your banner ad creatives. To give your advertising campaign the best chance of success, follow these steps:
Use responsive ad creative
Create simple, easy-to-understand ads
Make sure your search and display ads are different
Always AB Test banner ads. You will always find one sset of creatives converts better than the other, so its always a sensible invetment to make two different ones and then employ the best converter long term.
Dynamic Ads
Dynamic ads are a great way to target users based on their search queries and deliver ads that are relevant to them. Dynamic ads work by looking at users’ search terms and identifying the most relevant pages on your website. If you don’t have relevant keywords/ads in your account, Google will quickly create targeted ads for the search terms and send traffic to the most relevant pages on your site.
In Market Targeting
Like hobbies and interests, Google allows you to target users based on topics they are interested in. You should use your users personas to create an audience for your campaign.
Keyword Match Types
We advise you to never use Broad Match targeting. We did a bunch of AB Tests on Broad Match and found it to be a completely false economy. Broad Match is basically for lazy campaign managers, and also for Google to make the most money from you per click. Sometimes when using Broad Match the search engines will feed you absolute garbage keywords. Last time we took over a campaign from another SEO Agency using just Broad Match we took down their CPA costs by 76% in our first week. They waste literally £100K’s over the years. You need to use Phrase Match and Exact Match to ensure no wastate and reduce your costs. We stopped using Broad Match years ago after we found we made around a 70% saving by employing Phrase and Exact Match. There are lots of keyword scrapers that enable you to find all of the keywords you need. We have one client for whom we have sourced over 500K keywords for them over the years – every other agency quotes them a CPA cost around 400%-500% more than we do and this is one reason why – they don’t even know to use Phrase / Exact they just follow Google’s advice to use Broad which is often auto-suggested and automatically applied unless you take preventative action.
Keyword Research
Conduct keyword research to understand the most relevant search terms for your business. By doing this, you can see which keywords should be prioritized and which should be removed from the campaign. Understanding the keywords that will drive users to your site is one way to cut down on unnecessary expenses and help increase conversions. Use online tools like SEMrush and Ubersuggest to do your research. Focus on the long-tail keywords and avoid Broad Match as its really expensive relative to Phrase and Exact match we know this from lots of AB Testing over many years.
Landing Page Content
In order for a user to switch to route/sales, they must first complete the following steps:
Search > Results Page > Click > Landing Page.
Once a user lands on your page, they can do one of two things. Convert or leave. It’s your responsibility to make sure the landing page has enough relevant content to convert the user into an enquiry. If your website pages aren’t converting your paid traffic into leads/sales, they’re probably cluttered and not providing the user with the right information. To solve this problem, you need to create a custom landing page specifically for paid traffic to convert.
The more landing pages you can make to contextualise and personalise the offer the better. We always recommend at least having a unique landing page for each product or service. We also recommend localised landing pages by market for international brands. Just adding a simple flag and sentence/paragraph to localise by country will improve conversions by circa 30% from all AB Tests we have performed over the years.
Keyword Intent Review
Some words can be misleading and waste lots of money….
Not all important keywords are good keywords to optimize your PPC ad. As mentioned earlier in this article, you want to make sure that the keywords you are targeting are converting into leads. If not, your money is being spent on keywords that will not add value to your business.
The best examples are incentivised keywords such as “free” or “without cost” where you may gain leads, but the post-lead conversion and Lifetime Value of those leads are often a false economy because people are just after advice with no intention of paying for it. You can waste £1,000s and £10,000s to find this out and if you use Broad match targeting you could be buying this amount of traffic every month without even knowing it.
Location Targeting
Do some research, understand where your potential customers are, and target those potential customers. If you’re a UK-based business, there’s no point in securing a US location unless you have the ability to supply US customers. Likewise, if you’re promoting a local event, you’ll want to target users within a certain radius to ensure that the most relevant potential buyers.
There is always a limited budget and therefore it must be used in the right place, at the right time of the day, on the right days.
Negative Keyword Lists
You need to make sure you employ a negative keyword list otherwise you will waste loads of money buying useless keywords.
As standard we always block out incentivised keywords like “free” assuming anyboby typing that in either has no money or no intention of transacting with your business.
Other bogey popular keywords include job orientated keywords on brand search terms like “jobs”, “career” and “vacancies” whereby people are simply looking for a job at the company not to become a customer. You can easily waste a good portion of your budget buying useless keywords without knowing it.
Product Listings
If your website includes an e-commerce store, you can include your product listing in your PPC campaign so that when a user searches for your product, it appears in Google’s shopping list. This is a great way to increase visibility by showing up in the SERPs.
Remarketing
When someone clicks on your ad they are costing you money and showing intent to buy. By remarketing to these same customers specifically, eventually they will buy from your site. Most users need to visit your site multiple times, so its well worth going after them. You can also retarget users on various platforms including Google and Facebook.
Sitelinks
Sitelink extensions are a way to display more information on your ad. Additional sitelinks display sales information and prompt users to click. This will have a positive effect on the click-through rate (CTR) of the ad. On the same note some landing pages are less likely to convert than others, so its not always the best idea to employ them.
Smart Bidding
Smart Bidding uses Google’s AI engine to optimize your advertising campaigns using past account data to deliver ads to specific users who are likely to convert. Here’s how each type of automatic plan works:
Enhanced Cost Per Click (eCPC) automatically adjusts your bid (up/down) based on potential conversions or not. There is also a version of this with a little automation under “Manual CPC” which you can do by checking the “Enhanced CPC” box.
Maximise conversions automatically configure your application to get as many conversions as possible within your campaign budget, but without worrying about the cost of each conversion.
Total Cost Per Acquisition (tCPA) adjusts your app directly to get as many conversions as possible within your CPA goal, but without a conversion goal.
Target ROAS (tROAS) sets your strategy to generate as much e-commerce revenue as possible to your target.
Maximize Clicks gets more clicks automatically for less money.
Do be aware that some of these settings allow Google to judge the CPC price for you – so can be very risky.
Target Keyword Review
Analyze your campaign’s target keywords to make find out how they are delivering the desired results. Pursue keywords that convert into sales/leads. This should be the goal when analyzing your topic goals – to determine which topics convert well and which don’t#
If you enjoyed reading this content and found it informative, and would like a bespoke PPC proposal for your brand – please contact me here online